Hank Brigman Privacy Statement
(last updated: 3-6-10)
1. Collection of data Registration on this site requires only a valid e-mail address. You are not required to provide any other information if do not want to. Please be aware that the e-mail address and other information you provide may render you personally identifiable, and may possibly be displayed on this web site unintentionally (such as, but not limited to, subsequent to a successful act of intrusion by a third party). As on many web sites, the Brigman site may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information.
2. Use of data
Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy through the "last updated" line below the header above.
5. NO GUARANTEES
6. Contact information
If you have any questions about this policy or this web site, please feel free to contact Hank Brigman at:
Founder & CEO, Beyond Philosophy
President & Founder, Service Quality Institute; Author of Excellence Through Customer Service
Vice President Global Customer Experience
Touchpoint: Each interaction – physical, communication, human and sensory – with and within your organization.