To Serve the Global Need to Improve the Lives of Customers, Employees and Employers.
I am proud to support the Institute for Global Labour and Human Rights.
The Institute for Global Labour and Human Rights (the Institute) is a non-profit 501(c)(3) human rights organization dedicated to the promotion and defense of internationally recognized worker rights in the global economy. Founded in 1981 as the National Labor Committee, the Institute's research, in-depth reports, high profile public campaigns and widespread media coverage have been instrumental in creating the anti-sweatshop movement in the United States and internationally. The Institute is headquartered in Pittsburgh with regional offices in Dhaka and San Salvador and research/advocacy partnerships in China, Jordan, Central America and South Asia.
Visit www.globallabourrights.org for more information.
Founder & CEO, Beyond Philosophy
President & Founder, Service Quality Institute; Author of Excellence Through Customer Service
Vice President Global Customer Experience
Touchpoint: Each interaction – physical, communication, human and sensory – with and within your organization.