Ship To
Only in case shipment address is different from billing address,
click »Add/Edit shipment address« button below
Add/Edit shipment address
Name SKU Price Including Shipping: Quantity / Update Tax Discount Total
 
No shipment selected
Select shipment
 
Total:
$0.00
Notes and special requests

Quotes

TOUCHPOiNT POWER! gets it right. It shows how mapping touchpoints should be used for building a consistently great Customer Experience.
-Colin Shaw
Founder & CEO, Beyond Philosophy
TOUCHPOiNT POWER! will help you build customer-centricity. Everyone that is committed to driving a service culture will learn a lot from the book.
-John Tschohl
President & Founder, Service Quality Institute; Author of Excellence Through Customer Service
We have found that Brigman’s practical approach to customer-centricity engages and empowers people throughout our organization. Apply TOUCHPOiNT POWER! to differentiate, and to enhance both customer and employee satisfaction and loyalty.
-Lars A. Janson
Vice President Global Customer Experience

paypal

Pay with a debit / credit card.
No Paypal account is required to complete the transaction.

Home | Book | Toolbox | Bundles | Author | Newsletter | Contact | Touchpoint Guru | Customer Experience Strategies | Privacy Policy

Phone: 904.466.1805 | eMail: Hank@TouchpointGuru.com

©2013 - Touchpoint Power - All Rights Reserved